Child Line is a free 24-hour counselling service for children and young people up to their 19th birthday in the UK provided by the NSPCC. Child Line deals with any issue which causes distress or concern, common issues dealt with include child abuse, bullying, mental illness, parental separation or divorce, pregnancy and substance misuse.
Child Line's intention is to always keep calls confidential. Child Line counsellors take action, however the situation, big or small, if they can help. Counsellors do not record calls but write down case notes of calls and sometimes counselling supervisors may also listen in to calls to make sure that they can help the best they can
Link to a Website for more information about Child Line